Terms & SMS Terms

1. Website and services

This website provides information about Belmont Franklin’s tenant placement and property management services. Use the website for lawful inquiries and do not interfere with its operation or submit false information.

Using this website or contacting us does not create a lease, approve an application, reserve a property, or establish a property management agreement. Any rental or service agreement will be documented separately.

2. Rental inquiries and listing information

We respond to inquiries about properties we exclusively list for rent. Availability, rent, eligibility criteria, and application requirements must be confirmed for the individual property. Website photography is illustrative and is not a listing of an available Belmont Franklin property.

Housing inquiries are welcomed without unlawful discrimination. Renting is subject to the applicable property’s availability, application process, and lease terms.

3. Belmont Franklin Rental Communications SMS program

Belmont Franklin uses SMS to reply to people who contact us about our exclusively listed rental properties, tenant placement, or property management. Messages may include answers to rental questions and requested next steps, such as discussing a viewing or application, where relevant to your inquiry.

Where you have expressly opted in through a third-party listing service, real estate website, or syndicated listing network, and your consent authorizes Belmont Franklin to contact you, we may also send rental-related outreach or promotional information about available rental properties. Messages are limited to the purpose and channels authorized by your consent.

4. How you consent to text messages

You may also provide express SMS consent through a third-party listing or real estate website. We may rely on that consent only when its wording and records authorize messages from Belmont Franklin for the intended purpose. We honor the communication preferences you selected, including opting in to texts but not emails. We verify and retain the applicable consent record before sending outreach. A database entry, email response, or general listing inquiry alone does not establish SMS permission. If your consent does not cover our proposed contact, we obtain appropriate permission before texting.

SMS consent is voluntary and is not a condition of renting a property or purchasing services. You may call us instead. You must be authorized to use the phone number from which you text us. We retain inquiry records and applicable opt-in records as evidence of permission, including the source, date, and consent language where provided through a third party.

5. Opt out and get help

You can stop text messages at any time by replying STOP to the number that messaged you. You may receive one confirmation of your opt-out, after which no further SMS messages will be sent unless you affirmatively opt back in. Opting out does not cancel a separate lease or service agreement.

For assistance, reply HELP or call 215-484-4111. If you want to resume texting after opting out, use the messaging provider’s supported opt-in process; you can call us for assistance.

6. Message frequency, charges, and delivery

Message frequency varies based on your inquiries, related conversations, and rental outreach authorized by your opt-in. Message and data rates may apply to messages you send and receive. Contact your mobile carrier for details about your plan.

Delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages. SMS is not an emergency service. Avoid sending sensitive personal or financial information by text.

7. Privacy

Our Privacy Policy explains how we use inquiry information and protect mobile information and consent records. We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared for third parties’ own use; messaging service providers may process what is needed to deliver and support the program.

8. Changes to these terms

We may update these terms to reflect changes in our services. The effective date above identifies the current version. Consent to a customer service conversation does not by itself authorize promotional outreach. Promotional rental messages are sent only when supported by the appropriate express consent. Any expansion beyond your authorized messaging purpose requires appropriate new consent.

9. Contact and support

For questions about these terms or the SMS program, call 215-484-4111 or write to: